Shipping

What shipping options do you offer?

Intuition Kicks offers free ground shipping on all orders.

UPS Standard Ground typically arrives in 3-7 business days. UPS Second Day typically arrives in 2 business days after leaving our warehouse. International shipping charges are detailed by country at checkout.

When will my order ship?

For US orders, we generally ship orders within 1-2 business days. Orders placed on weekends, holidays, or after 12pm ET on weekdays will begin processing the following business day.

When your order leaves our warehouse, we will send you a shipping confirmation email including your tracking number.

How do I track my order?

When the order is ready for shipment, you will receive an email with tracking information.

When will my pre-order ship?

If your order pertains any pre-order items (see product description), all items in your order will ship together once available. For any questions regarding domestic shipping please email: info@intuitionkicks.com

Product Details

What size am I?

Intuition Kicks runs on standard European size scale of whole sizes. If you are a half size in the US or UK we recommend purchasing the size a half size larger than your standard size.

So, for example if you are a 7-7.5 we recommend a 37.

Our full sizing chart can be found on every product page for additional details and global conversions.

More About Sizing

My size is out of stock, what should I do?

If the product you seek is currently unavailable, it might be out of stock or temporarily inaccessible. We encourage you to check back soon, as your desired style will be available again shortly. For any inquiries, please don’t hesitate to contact us at hello@intuitionkicks.com.

Contact Us

What are your methods of payment?

Intuition Kicks takes all major credit cards as well as PayPal, Apple Pay, Google Pay and Affirm.

Returns & Exchanges

Can I exchange my kicks?

If you are not satisfied with your product, we would be happy to exchange unworn shoes for a different size or style of equal value.

Please note that all exchanges and returns must be unworn and in brand new condition must be initiated within 14 days of receiving your order.

What is your return policy?

We want you to love your new purchase. If for any reason you are not satisfied, we are happy to help you complete your return. All returns will incur a $15 processing fee, which will be deducted from your refund.

Please note that all exchanges and returns must be unworn and in brand new condition must be initiated within 14 days of receiving your order.

Refunds will be issued to the original form of payment.

How long will it take to get my refund?

The refund will be processed within 4-5 business days of receiving your return. It will be issued to the original form of payment once the return has completed processing. The refund will reflect in your account in 5-10 business days.